Privacy Policy

Drift Into Dreams (ABN 11 590 038 947 ) ‘we, our us’, respects the privacy of our Clients ‘you, your’. This Privacy Policy applies to all personal information collected by Drift Into Dreams.

  1. We respect your privacy

    a) Drift Into Dreams respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

    b) "Personal information" is the information we hold which is identifiable as being about you.

  2. What information do we collect?

    a) The kind of personal information we collect from you will depend on how you use this website. The personal information which we collect and hold about you may include: your name; your child’s name and date of birth; your residential and/or postal address; and your contact details such as telephone number, mobile phone number and email address.

  3. How do we collect your personal information?

    a) Drift Into Dreams collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

  4. Purpose of collection

    a) The purpose for which we collect personal information is to provide you with the best service experience possible

  5. Disclosure of your personal information

    a) We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this Policy. Personal information is only supplied to a third party when it is required for the delivery of our services.

    b) We may from time to time need to disclose personal information to comply with a legal requirement, such as a law, regulation, court order, subpoena, warrant, in the course of a legal proceeding or in response to a law enforcement agency request.

    c) We may also use your personal information to protect the copyright, trademarks, legal rights, property or safety of Drift Into Dreams www.driftintodreams.com.au its customers or third parties.

    d) Information that we collect may from time to time be stored, processed in or transferred between parties located in countries outside of Australia.

    e) By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this Policy. Where we disclose your personal information to third parties, we will request that the third party follow this Policy regarding handling your personal information.

  6. Security of your personal information

    a) Drift Into Dreams is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.

    b) The transmission and exchange of information are carried out at your own risk. We cannot guarantee the security of any information that you transmit to us or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that the personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

  7. Access and correction

    a) You may request details of personal information that we hold about you in accordance with the provisions of the Privacy Act 1988 (Cth). A small administrative fee may be payable for the provision of information. If you would like a copy of the information, which we hold about you or believe that any information we hold on you is inaccurate, out of date, incomplete, irrelevant or misleading, please email us at zoe@driftintodreams.com.au

    b) We reserve the right to refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act. Where we do not agree to provide you with details of personal information you will be informed of the reasons for our decision in writing.

    b) We rely on the personal information we hold about you to efficiently provide our services. For this reason, it is very important that the personal information we collect from you is accurate, complete and up-to-date.

  8. Complaint Procedure

    a) If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us at zoe@driftintodreams.com.au. All complaints we be considered by Zoe Lelli and we may seek further information from you to clarify your concerns. If we agree that your complaint is founded, we will in consultation with you, take appropriate steps to rectify the problem. if you remain dissatisfied with the outcome, you may refer the matter to the Office of the Australian Information Commissioner.

  9. Changes to Privacy Policy

    a) Please be aware that we may change this Privacy Policy in the future. We may modify this Policy at any time, in our sole discretion and all modifications will be effective immediately upon our posting of the modifications on our website or notice board. Please check back from time to time to review our Privacy Policy.

  10. GDPR

    a) In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. The fact that you may be located in Europe does not, however, on its own entitle you to protection under the GDPR. Our website does not specifically target customers located in the European Union and we do not monitor the behaviour of individuals in the European Union, and accordingly the GDPR does not apply.

  11. Website

    a) When you visit our website: When you come to our website (www.driftintodreams.com.au) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

    b) Cookies: We may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google AdWords. These ads may appear on this website or other websites you visit.

    c) Third-party sites: Our site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Drift Into Dreams is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.